QUICK MORTGAGES UK LTD PRIVACY POLICY
Quick Mortgages UK Ltd are committed to protecting your privacy. This policy statement, together with any document referred to within, sets out the basis on which we will use the personal information you supply to us directly yourself or supplied to us by a third party. Quick Mortgages UK Ltd is responsible for the processing of the personal information you supply and is registered with the Information Commissioners Office under the UK Data Protection act 1998, registration number ZB352759.
Website
We have structured our website so that you can visit without identifying yourself or revealing any personal information.
If you review or download information from the website, this information is tracked to enable us to provide you with tailored information and to give us information about your use of our website. This action will not personally identify you.
Should you wish to complete a contact or enquiry form on the website or through our connected portals, we collect and store the personal information supplied to us via secure servers to enable us to fulfil your request.
Any personal information you chose to disclose via the website or portals will be processed in accordance with this privacy notice.
What information do we collect?
To arrange a mortgage, loan or other plan or service for you, we will need to collect a wide range of personal data and financial related information. Our UK based team will only collect information that is pertinent to the service we provide and will hold this information only for as long as necessary.
We will also collect credit or debit card details to make payments for Quick Mortgages UK Ltd services and to pass to relevant parties such as lenders and surveyors. This information will not be retained after payment has been made.
We will retain and process your personal information based on our ‘Terms of Business’ contract with you, our statutory and legal obligations, our regulatory requirements, and our legitimate business interests.
How is the information collected?
We collect information via a variety of means which include website forms, telephone calls, email, text messages, social media, post, fax, and face to face meetings. We may also monitor and record our telephone conversations with you.
The information may be collected directly by Quick Mortgages UK Ltd and its staff or from third parties to whom you have agreed may pass your personal information to Quick Mortgages UK Ltd.
How is the information used?
Quick Mortgages UK Ltd will use personal data received to process your request for a mortgage, loan or other plan or service on your behalf. You may advise us at any time should you no longer wish us to use your data. We will use the information in several ways to improve how we support our customers, which includes but is not limited to:
- Letting you know about changes to our products and services.
- Confirmation of your identity.
- Training of our staff and fraud Investigation and prevention.
- Confirmation of the documents and information you provide to us.
- Keeping our records up to date and complying with regulatory and legal obligations.
- Administration and review of the mortgages, finance, and products we have arranged for you.
- Helping us to assess your needs for protection plans in connection with your borrowing.
- Conducting surveys to help us improve our service.
Marketing
We will seek your explicit consent to provide you with general market news and updates and to inform you of any products and services offered by Quick Mortgages UK Ltd and its associated companies that are not connected with your specific mortgage, loan or other plan or service. If you use a service offered by Quick Mortgages UK Ltd, you will not automatically be opted in to marketing without your consent. We will not provide your personal data to any unconnected third party in connection with marketing.
We will obtain explicit consent from you either verbally, via our website, via meetings face to face including shows and events, by email, or by completion of a consent form and will keep a record of your consent.
Marketing may include emails, telephone calls, social media, and postal marketing. You can advise us of your preferences on how you would like us to provide marketing and the marketing content that is of most interest to you. You may update your preferences at any time, and you may also withdraw your consent at any time.
Changes to our Privacy Policy
It may be necessary to update this privacy policy from time to time to meet legal, regulatory, and commercial requirements. Please visit this page from time to time and take note of any changes. Any personal data collected prior to any change will not be affected by the change without your permission.
On the 25th of May 2018, The Data Protection Act 1998 was superseded by The Data Protection Act 2018 supplemented by GDPR. This Privacy Notice sets out most of your rights under the new act but may be updated further if regulation changes in the future.
Changes of ownership
Quick Mortgages UK Ltd may from time to time sell or transfer the control of the company. Any personal data supplied by you where relevant to the part of the business being sold or transferred will be transferred to the new owner or controlling party and will continue to be used under the terms of this policy for the purposes that the personal data was originally supplied to us.
Access
You have a right to access any personal information we hold about you. To request access or for any questions about this privacy policy please contact: Quick Mortgages UK Ltd, 79 Flexspace, Burley Road, Leeds, West Yorkshire, LS4 2PU.
Registered in England and Wales No: 15567787. 01134034881, info@quickmortgagesuk.com
Disclaimer
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR LOANS SECURED ON IT.
“Quick Mortgages UK” is a trading style of “Quick Mortgages UK Ltd” which is an Appointed Representative (AR) of Connect IFA Ltd 441505, which is authorised and regulated by the Financial Conduct Authority (FCA). Quick Mortgages UK Ltd is entered on the Financial Services Register (https://register.fca.org.uk/) under reference 1019259. The FCA does not regulate some forms of business buy-to-let mortgages and commercial mortgages to limited companies.
Commission Disclosure: We are a credit broker, not a lender. We have access to an extensive range of lenders and will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements. We typically receive commission from lenders after completion of the transaction, which may vary in amount depending on the lender and product. The commission received does not affect the amount you pay to the lender under your credit agreement. For sales of non-investment insurance products, we are remunerated by commission from the insurance provider.
- The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
- There will be a fee for mortgage advice, the precise amount depending on your circumstances. Your advisor will confirm the amount before you proceed, but we estimate it to be £549 or 1% of the loan amount.
- It is our intention to provide you with a high level of customer service at all times. If you wish to register a complaint, please write to: Compliance Department; Connect IFA Ltd, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service
(www.financial-ombudsman.org.uk). - Not all services we offer are covered by the FCA.
Contact Information
Quick Mortgages UK Ltd,
79 Flexspace, Burley Road, Leeds, West Yorkshire, LS4 2PU.
Registered in England and Wales No: 15567787.
Data Protection Registration Number: ZB352759.